Last Updated: December 2025
1. Order Processing Times
All orders are processed within 2–5 business days unless otherwise stated on the product page.
Processing time includes:
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order verification
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product preparation
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packaging
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quality checks
Orders are not processed on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if any significant delay occurs.
2. Shipping Methods & Delivery Times
We ship using trusted carriers such as:
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USPS
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UPS
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FedEx
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Priority Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Delivery times are estimates and may vary based on location and carrier conditions.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
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weight
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destination
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chosen shipping method
Occasionally, promotional free shipping may be offered.
Any such promotions will be clearly noted on the website.
4. Tracking Information
Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear.
5. Wrong Address or Undeliverable Packages
Please double-check your shipping address before completing your order.
If an incorrect or incomplete address is provided:
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The customer is responsible for additional shipping fees
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The order may be delayed or returned to us
We are not responsible for lost packages due to incorrect addresses.
6. Lost, Stolen, or Damaged Packages
We are not liable for packages lost or stolen after delivery is marked “Delivered” by the carrier.
If your package arrives damaged, please contact us within 7 days with:
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photos of the item
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photos of the packaging
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your order number
We will help arrange a replacement or a solution.
7. International Shipping
At this time, we do not offer international shipping.
We ship physical products only within the United States. Orders placed from outside the U.S. cannot be processed.
Please note: Downloadable items and virtual classes are available worldwide and do not require shipping. You can purchase these products regardless of your location.
8. Shipping for Returns
If returning an item (per our Refund Policy), customers are responsible for return shipping costs unless:
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the item arrived damaged
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we sent the wrong item
We recommend using a trackable shipping service for returns.
9. Order Cancellations
Orders may be canceled within 12 hours of purchase if they have not been shipped yet.
Once an order has shipped, cancellation is no longer available.
Digital products and courses cannot be canceled once delivered.
10. Contact Us
If you have questions about this Shipping Policy or need support with an order, please contact:
Email: [email protected]
Phone: (816) 867-0649
Address: PO Box, Warrensburg, MO 64093